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Bakhtiar Ghazanfar
Senior Director, QA
Travelers Canada

I have more than 20 years of experience in both a software vendor environment as well as Financial Services with roles at Certicom, CIBC, TD and recently with IFDS.  I have managed Testing Shared Service CoE and helped grew the organization from its’ initial beginnings of 15 resources in 2013 to over 300 testing resources with offshore and onshore model structure with strong emphasis on process and controls, including Test Delivery Mangers overseeing multiple lines of Business for Enterprise Technology plus Test Managers, Test Specialists, Test Analysts, Automation Specialists, SOA Test Specialists, Performance Test Specialists, Test Data Specialists and Test Process Specialists. Testing have changed from manual effort to more of a Quality Engineering concept where Quality @ speed is the driving factor. I have been involved within IFDS in Designing, implementing and leading the Quality Assurance (QA) function to the Quality Engineering with Automation as the driving force.

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